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Terms and conditions

MAKING A PURCHASE

 

Making a purchase could not be easier. Just browse our shop, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.

We accept credit and debit card and paypal payments.  We accept MasterCard, Visa Debit and Visa Credit and PayPal.

We operate a ‘Challenge 25’ policy. Age verification is required by UK law for the sale of alcoholic drinks.  To access www.biggrin.co.uk you must be 18 years of age or older.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

 

SHIPPING & HANDLING

Our shipping information can be found at www.biggrin.co.uk/shipping-returns/ 

 

TAX CHARGES

ALL orders are subject to 20% VAT

  

GUARANTEE

We sincerely hope that you enjoy our Big Grin products.  If you are at all dissatisfied or have comments or questions please do get in touch and we will work as hard as we can to respond and resolve any issues.

 

PRIVACY POLICY

Our Privacy Policy is located at www.biggrin/privacypolicy/

 

RETURNS POLICY

Our returns policy can be found at www.biggrin.co.uk/shipping-returns/